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I paid my van off three years ago and have called to ask where my title is they still have not sent it to me, I also have turned them into the Better Business. When I call they say they will send it I even make sure they have a legal address for me as I have moved, they say they have my son's address which I still receive mail at because I am there four days a week.

I am now wanting to trade my van for a smaller car but can't as I do not have my title.

I understand I am not the only one this has happened to. Susan Jefferis

Product or Service Mentioned: Americredit Auto Loan.

Reason of review: Poor customer service.

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Contact GM Financial. They acquired Americredit

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