Most helpful review
New Reviewer

Unprofessional

I was promised several times for a call back from Jonathan Mamos. Texting back and forth he assured me that we had an appointment at 5pm to discuss a home loan. He NEVER called, I texted him hours later to forget about calling if he is going to be this unprofessional prior to the home loan, I can't imagine how it's going to be to reach someone if we have questions.
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ID
#3323191 Review #3323191 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
Let the company propose a solution
New Reviewer

CANNOT SPEAK TO A HUMAN!!!

My account is to be reviewed with a human, NOT a machine! I need a lease release and cant seem to be able to speak to a live rep to take care of this! I bet if I was late on a payment theyd be harassing me all day, but since I need something, nobody cares! At the very least can someone call me and let me know what are my alternative options!

User's recommendation: Demand a human CSR.

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ID
#3442476 Review #3442476 is a subjective opinion of poster.
Location
Rancho Mirage, California
Cons
  • Would not work with us
  • No answer back
Preferred solution
A lease release

RIP OFF.

Interest rates outrageous. Too many problems to list. My final $300 pmnt turned out to be over $1000. I did not pay it...they ruined my credit for seven yrs. I donated my car without the title since car was over 10yrs old. SHAME on Americredit.

User's recommendation: Try you local credit union bank.

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ID
#3359372 Review #3359372 is a subjective opinion of poster.
Location
Providence, Rhode Island

Title Lein release

I recently bought a used car from an individual and your still listed as a lien holder on the title. The DMV wont let me transfer it into my name without the title being signed off by you or a lien payoff release letter. Ive tried contacting the seller without any response. Can you provide the lien info so I can TL transfer the vehicle/title into my name?
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ID
#3358577 Review #3358577 is a subjective opinion of poster.
Location
Dorr, Michigan
New Reviewer

Card keeping getting declined

My card keeps getting declined I want to know what cards you accept. I have a wisely card through my job and the payment wont go through
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ID
#3042559 Review #3042559 is a subjective opinion of poster.
Location
Brookfield, Wisconsin
Cons
  • Annoyed

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Verified Reviewer
New Reviewer

Falsely reporting income

AmeriCredit reported a vehicle which was surrendered back to them as income to the IRS. It wasn't income I didn't have the money. Now I have to pay taxes on something I never had. I do not recommend AmeriCredit to anyone.
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1 comment
#2052216

Surprise! They are correct.

Read the IRS rules on 1099-C.

You don't just get to walk away... Enjoy your day!

ID
#2805426 Review #2805426 is a subjective opinion of poster.
Cons
  • Would not work with us
Loss
$1500
Preferred solution
I would like the reported income removed because it was NOT income.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unauthorized Credit Check

I don't recall giving Americredit permission to run my credit for any reason, as far as I'm concerned this is pure fraud

User's recommendation: Do not do business with the company or it's sister companies.

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ID
#2540875 Review #2540875 is a subjective opinion of poster.
Cons
  • Very bad business
Loss
$20
Preferred solution
Pay me a fee I set to help repair the damage done to my credit.
New Reviewer

Title Release

NO ANSWER. WAITED 28 MINUTES. 2ND TIMEI only have 30 days left to obtain my title. PLEASE HELP. MY REFINANCE WILL NOT FUND PATTI PARKER 858-216-****
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ID
#2441095 Review #2441095 is a subjective opinion of poster.
Preferred solution
Send title to NAVY FEDERAL CREDIT UNION. PO Box 25109 LEHIGH VALLEY,PA 18003-9987
New Reviewer

Release from lien requested

Wait time was an hour and no answer. I called to get a lien release for a car I purchased. The provider was americredit. I turned the lien release I received from the original owner but Mn dvs says it needs to be notorized. They sent me a form for your company to fill out. Please call 218 368 ****
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ID
#2415271 Review #2415271 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

They put an item on my credit Without informing me

I am working hard on my credit, to bring my score up. I am tired of Ameri credit putting items that I dont know about on my credit report. It's only for a small amount and I can pay it had they contacted me. And it brought my score dont 11 points. This is the second time
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1 comment
#1997912

Since it was YOUR account and it was YOU who failed to make the payment on time, please explain how THAT is THEIR fault? (Once again, the deadbeat mentality is its ALWAYS someone else's fault!)

ID
#2374711 Review #2374711 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Fraud

No answer someone used my information i am looking to get this resolved
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ID
#1725714 Review #1725714 is a subjective opinion of poster.
Reason of review
My credit is compromised
Preferred solution
I would like to dispute
My husband got approved for a jeep through americredit. His credit isnt poor at all, but of the loans that they approved him for, this was the cheapest. Figures. He deployed 2 days later and now theyre hounding our dealership because he didnt make a "welcome...
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ID
#1702559 Review #1702559 is a subjective opinion of poster.
Location
Kaneohe, Hawaii
Service
Americredit Auto Loan
New Reviewer

Is very nice experience working with your customer service

It wasn’t totally resolved but I will just deal with it.
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ID
#1670747 Review #1670747 is a subjective opinion of poster.
Service
Americredit Customer Care
Reason of review
Good customer service

Vehicle/B.I.D.S./ Valdosta GA claimed ownership!hip to vehicle@$11,000.00.

Towed away/dollie & ? From 2 Stripling-Jones Rd., Chula, GA. Vehicle returned.
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ID
#1659143 Review #1659143 is a subjective opinion of poster.
Location
New Castle, Delaware
New Reviewer

The run around company

My husband paid off his car last year. Instead of sending the title to him they signed it over to Brunswick auto. Now we trade the car in but the title was never put back in his name....it was titled as a repo as Americredit....now we get the run around to get a clear title
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ID
#1655756 Review #1655756 is a subjective opinion of poster.
Location
El Paso, Texas
Service
Americredit Customer Care
Cons
  • Did not try to work with us
  • Deceitful business practices
Reason of review
Clear title in my name
Loss
$1000
Preferred solution
Deliver product or service ordered
New Reviewer

Wanting to know why didn’t the loan after you approved is the 30 days change you mind

Why are loan was denied after you approved is then 30 days later you denied us and we lose the car and are down payment we gave the dealership and the car we traded in
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ID
#1599537 Review #1599537 is a subjective opinion of poster.
Service
Americredit Auto Loan
Pros
  • Disrespected
  • Cheated
Cons
  • Deceitful business practices
Reason of review
Bad quality

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